Privacy Policy

This Privacy Policy explains how CLINIC GROWTH DEPARTEMENT LTD (company number 17201670), registered at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom, collects, uses, and protects your personal data when you use our website or engage our services.

1. Who we are

We are CLINIC GROWTH DEPARTEMENT LTD, a B2B digital marketing agency registered in England and Wales. We provide SEO, website development, social media strategy, and booking automation services to aesthetic clinics in the GCC region.

Contact: hello@clinic-growth-department.com

2. What data we collect

We may collect the following personal data:

• Name and job title
• Email address and phone number (including WhatsApp)
• Clinic name and location
• IP address and browser information (via analytics)
• Communication history (emails, WhatsApp messages)

3. How we collect data

We collect data when you:

• Contact us via the website contact form or WhatsApp
• Book a consultation or audit call
• Enter into a service agreement with us
• Visit our website (automatically via cookies)

4. How we use your data

We use your personal data to:

• Respond to your enquiries and provide our services
• Send you service updates, reports, and invoices
• Improve our website and marketing
• Comply with legal obligations

Our legal basis for processing is legitimate interests (responding to business enquiries) and contract performance (delivering services you have engaged us for).

5. Data sharing

We do not sell your personal data. We may share it with trusted third-party service providers (e.g. email platforms, analytics tools, payment processors) solely to deliver our services. All processors are contractually bound to handle data securely.

6. Data retention

We retain client data for up to 7 years after the end of a service relationship, in line with UK accounting and legal requirements. Enquiry data from non-clients is deleted within 12 months if no engagement follows.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing or request restriction
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any right, email: hello@clinic-growth-department.com

8. Cookies

We use cookies for analytics and site functionality. See our Cookie Policy for full details.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

10. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page will reflect the latest version. Continued use of our services constitutes acceptance of the updated policy.

11. Contact

CLINIC GROWTH DEPARTEMENT LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company number: 17201670
Email: hello@clinic-growth-department.com